Privacy Policy
Last updated: [to be set on finalization]
Draft — pending legal review. This document is a structural placeholder. It is not legal advice and is not binding until reviewed and finalized by qualified counsel.
MedoraHomeo is committed to protecting your privacy and the confidentiality of your health information. This policy explains what we collect, why, how we safeguard it, and the choices you have. The sections below outline the intended structure and must be completed and reviewed by legal counsel before launch.
1. Information we collect
Account information you provide (such as name, email, and phone), booking and payment details, and the clinical information exchanged during consultations.
Placeholder: enumerate each category of personal and health data collected, and whether it is provided by you, generated by use of the service, or received from third parties.
2. How we use your information
To provide consultations, process bookings and payments, deliver prescriptions, and communicate with you about your care.
Placeholder: state each processing purpose and the corresponding lawful basis under applicable Indian regulations.
3. How we protect your information
Sensitive clinical free-text and prescription fields are encrypted, data is encrypted in transit, and access is restricted to your treating doctor and authorized clinic staff.
Placeholder: describe the full set of technical and organizational safeguards and the retention periods for each data category.
4. Sharing and disclosure
We do not sell your data. Information is shared only as needed to deliver care (for example, with payment processors) or where required by law.
Placeholder: list every category of recipient and the purpose of each disclosure.
5. Your rights
Placeholder: describe how patients can access, correct, export, or request deletion of their data, and how to exercise these rights.
6. Contact
For privacy questions or requests, contact us via the details on our Contact page. Placeholder: add a dedicated privacy/data-protection contact.